Terms & Conditions

Last updated: March 5, 2026

Welcome to DivinEssentials. By accessing or using our website (divinessentials.com), you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. General

• These Terms & Conditions govern your use of divinessentials.com and any purchases made through it.
• By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
• We reserve the right to update these terms at any time. Changes take effect immediately upon posting.

2. Products & Pricing

• All product descriptions and images are provided for informational purposes. While we strive for accuracy, slight variations in color, size, or appearance may occur.
• Prices are listed in the currency shown on the website and are subject to change without notice.
• We reserve the right to correct any pricing errors and to cancel orders placed at incorrect prices.
• Promotional offers and discount codes are subject to specific terms and may be withdrawn at any time.

3. Orders & Payment

• An order confirmation email does not guarantee acceptance. We reserve the right to cancel or refuse any order.
• Payment is processed securely through Shopify Payments and/or PayPal. We do not store your payment information.
• You are responsible for providing accurate billing and shipping information.

4. Shipping & Delivery

• Free standard shipping is available on orders over $50. Orders under $50 are subject to shipping fees calculated at checkout.
• Delivery times are estimates only (typically 7–15 business days for standard shipping) and are not guaranteed.
• We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
• Risk of loss and title for items pass to you upon delivery to the carrier.
• For full details, see our Shipping Policy.

5. Returns & Refunds

• We offer a 15-day return window from the date of delivery.
• Items must be unused, in original condition, and in original packaging.
• All return shipping costs are the responsibility of the customer.
• Personalized/custom items (e.g., Custom Pet Portrait Stamp, Beaded Name Sets, Custom Embroidered Caps) are final sale and non-refundable.
• Refunds are processed after inspection and may take 7–10 business days, plus additional bank processing time.
• Damaged or defective item claims must be submitted within 48 hours of delivery with photographic evidence and are subject to review.
• DivinEssentials reserves the right to deny return requests or issue store credit at our discretion.
• For full details, see our Return & Refund Policy.

6. Intellectual Property

• All content on this website — including text, images, logos, and design — is the property of DivinEssentials and is protected by applicable copyright and trademark laws.
• You may not reproduce, distribute, or use any content from this site without our written permission.

7. Limitation of Liability

• DivinEssentials is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability for any claim shall not exceed the amount you paid for the product in question.
• We do not guarantee that our website will be uninterrupted, error-free, or free from viruses.

8. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal action.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us: